Returns

PINGCOLLECTION.CO.UK RETURNS
If you are unhappy with your purchase please return it to us at your cost within 14 days of receipt. The item(s) must be in resalable condition with tags attached and in the original packaging.

To return a product purchased from pingcollection.co.uk under the policy above please complete the returns note supplied and return with the product in the original packaging. A returns label is included on the despatch note. Please return to:

Returns Department (Website),
PING Europe Limited,
Corringham Road,
Gainsborough,
Lincolnshire,
DN21 1XZ
United Kingdom

We strongly recommend that you use a recorded postal or courier service to return your item(s) as we cannot be responsible for item(s) lost in the post. For lost items we will require proof of postage.

NOT ORDERED FROM US?
If your purchase was made through an authorised PING stockist you will have entered into a contract with them. Therefore, we would recommend contacting your PING stockist directly, as they will have a returns procedure.

QUESTIONS?
If you require any assistance or have any questions regarding a return, please contact Customer Services on +44 (0)1427 619228 between Monday - Friday 9am 5:00pm or e-mail customercare@pingeurope.com